Who holds your personal data?
Kimbers Farm Livery Centre is the data controller who holds your data when you provide details to us via our website, telephone, email or in person. Joe Davy is our data protection officer. You can email him or call him with any concerns you have over your personal data email@example.com – tel 01628 771326.
What information do we collect?
We collect information from you when you keep a horse on part livery or full livery. This information includes your name, your telephone number, email address, address, your horse’s passport and any other relevant details.
What do we use this information for?
We use this information to carry out full or part livery services and to contact you should we need to during the course of the service we offer to you/your horse. This information is kept securely onsite in buildings that are alarmed. If you send us an enquiry this information is held in our email software to answer your enquiry only and then it is deleted.
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How do we protect your information?
We implement a variety of procedures including installation of malware software, operational software backups, and regular website security tracking activities to prevent breaches.
How long do we keep your data?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements. By law we have to keep certain basic information about our customers (including Contact, Identity, Financial and Transaction Data) for a minimum of 12 months and up to six years for tax purposes.
Automated decision making, including profiling
We do not perform automated decision making, including profiling.
Your rights to your personal data
We will enable you to exercise your rights regarding personal data at all times. The following are your rights under UK and EU data protection regulations.
- To know if we are processing your personal data.
- To request a copy of your personal data processed by us.
- To ask us to rectify any errors in your personal data.
- To request, under specific conditions, to erase your personal data
- To restrict the processing of your personal data.
- Under specific conditions to request the right to port your data to another provider
- To object to automated decision making, including profiling.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.